At present, we ship to U.S. addresses only. We do however accept orders from any country in the world for delivery within the United States.
You can place your order online, 24 hours a day, or call us directly at 1-866-746-2232 Monday through Friday from 8:30 a.m. to 5:00 p.m (CST). Please note: Orders placed after12::00 p.m. (CST) on Thursday will be processed on Monday. In order to ensure premium quality and maximum freshness upon arrival we do not ship on weekends.
You may check the status of your order by calling 1-866-746-2232, or by sending an email at
Yes you can. Please contact Donna at 559-674-4455 to arrange the pickup.
If you provided a valid email address during the Checkout process, you will receive an email after your order is placed. This email confirms that we have received your order and are processing your order. Keep this email for your records because it contains your order number and can be used for receipt purposes.
If you have submitted an order and wish to change or cancel it, contact customer service at 1-866-746-2232. You will receive a refund or credit after the product has been returned and processed. Refunds will be issued based on the original form of payment.
We accept Visa, MasterCard, American Express, and Discover credit cards and online gift certificates.
Please note: We do not accept credit cards issued from a bank outside of the United States. We also do not accept American Express Gift Cards, Visa Gift Cards, or MasterCard Gift Cards at this time.
Fresh product is carefully placed into a gold gift box, secured into place with a clear glassine liner, topped off with the gold box lid and then packaged in a secure cardboard shipper box.
Standard shipping and processing: most orders are shipped from Madera, CA to arrive within five to seven business days from receipt of your order. Orders for Overnight and 2nd Day Delivery must be received by 1p.m. CST on the day they are to ship out
No. We cannot ship to P.O. Boxes.
Yes, while checking out there is a multiple ship to option. Just choose your quantity and enter the recipients’ information.
Upgraded shipping options, next day air, second day air and three day select are available for all products. Costs depend on order size, ship to address and shipping method selected.
Standard shipping and processing: most orders are shipped from our bakery in Madera, CA to arrive within five business days from receipt of your order.
Providing a safe and secure environment for your order information is our top priority. SinbadSweets.com protects the security of your online transaction by taking advantage of Secure Sockets Layer (SSL) technology. SSL technology encrypts data allowing only Sinbad Sweets to decode your information and helps to create a secure environment for transactions on the internet.
To further protect your security, we suggest you sign off your account and close your browser window after you have finished your visit, especially if you are using a computer shared by others.
If you would prefer to place your order by phone, please call Customer Service toll-free at 1-866-746-2232, Monday through Friday, 8:30 a.m. to 5:00 p.m. (CST).
Shop on www.sinbadsweets.com and select the products you want to buy.
- When you’re ready to checkout, click “Shopping Cart.”
- Proceed through the checkout.
- Enter your Coupon Code (codes are case sensitive) on the Payment page or the Review Your Order page and click “Apply.”
- If you have more than one product discount coupon, simply enter each code and click “Apply” after each one.
Sales tax is calculated using the address where the product is being shipped.
If you are not completely satisfied with a Sinbad Sweets purchase or gift for any reason, please return it for merchandise credit or refund. We accept the return of products purchased from SinbadSweets.com for up to 10 days after purchase. Returns are refunded in the method of original payment.
Please include a note or letter containing the following information:
- Your name, address, and email address
- Your daytime phone number, in case we have questions
- A list of the product(s) and why you are returning the product(s)
Please ship your return package prepaid to the address below. All return packages must be shipped using a service that tracks packages, such as with UPS, FedEx or USPS (ask for services that have tracking options). Then you can use the service provider’s online tracking system to know when we have received your package.
2401 W. Almond Ave.
Madera, CA 93637
Please allow a minimum of 14 days for us to receive and process your return. You can expect a refund within 30 days of when we receive your return credit. Credits are available within 10 days of the return. We’ll notify you via email once we’ve received and processed the returned product(s). We’ll credit or refund the value of the merchandise total. Refunds will be given in the same form of payment as the original purchase.
NOTE: We’re sorry, but we do not credit shipping costs for returned orders.